Why you should write a review for me
Over the last few months I have made a habit if asking my clients to write a review of my services immediately after I’ve delivered the photos and/or video. This is important to me on a number of fronts, and given the effort I expend in preparation, task execution and editing, you’d probably agree that it’s a small thing to ask. In which case, you’ll possibly be surprised to hear that there’s a large percentage of clients who don’t bother. So why does this matter?
First and foremost, most professional photographers will tell you that they learn valuable lessons from client reviews. Very few of us are 100% perfect and in my case I am still on that journey. So please take a few minutes to tell me how I could have done things differently if you spotted something that needs improvement.
Secondly, many of us are hostages to the mysteries of SEO (Search Engine Optimisation) and our local Google rankings can make the difference between securing consistent leads or sitting in the wilderness wondering why our competitors are getting all the best paid work. You don’t have to write a load of pointless platitudes; but a few carefully chosen words of encouragement and accompanying star-rating will be gratefully received.
If you’ve ever wondered what areas to comment-on, consider the following list:
What was the photographer like during the first meeting?
Was the photographer friendly, informative, and easy-going, or did he/she use pressure in an attempt to close a sale or make you upgrade their service?
How was the photographer’s level of communication and speed of response?
Was the photographer’s payment schedule simple or complex, and did he/she accept a variety of payment methods?
How was the photographer on the day of the wedding?
Did the photographer dress appropriately for your event?
Did the photographer arrive on time?
Was the photographer effective at manipulating people in portraits and were their instructions clear?
Did the photographer conform to their described method of working?
Did the photographer deliver the work within the agreed period?
Did the photographer’s work live up to your expectations?